Responsible gambling: limits, self-exclusion and help

Bonus terms and responsible play are closely linked. A wagering requirement asks you to stake a certain amount; a sensible budget decides whether you should. This page explains the tools that exist for players at operators such as Doxxbet, with the Slovak rules for readers there and international help for everyone else.

What Slovak law requires of licensed operators

Monthly limits on stakes and losses

Slovak law gives every player a self-limiting measure: a monthly limit on stakes and on losses, set separately for online casino and online gaming-hall games. A stricter limit takes effect within 24 hours; a looser one only from the seventh day; and a limit can be changed once per calendar month (§ 32(1), (3), (4)). Illustrative example, not a Doxxbet term. With a €150 monthly loss limit, play stops for the month once losses reach €150 — even if a bonus offer would want you to keep going. Set limits before your first deposit, when the decision is easiest.

Bonuses and your budget

Before accepting any offer, compare its turnover with what you would normally stake in a month. If a €50 bonus asks for €1,500 of stakes and you usually stake €300, the bonus is asking you to play five times more than you planned. Declining is always allowed. Our wagering guide shows how to calculate the turnover.

Self-exclusion through RVO

Anyone over 18 can ask to be entered in the Register vylúčených osôb (RVO), run by ÚRHH. The entry covers gaming halls, casinos, betting and online casinos and gaming halls. The law sets no fixed term; removal can be requested no earlier than six months after entry. The full procedure is on our self-exclusion page.

Where to get help

In Slovakia: Linka pomoci pre problémy s hraním, 0800 131 000 — free, anonymous and available 24/7 since 1 February 2026; from abroad +421 587 875 800 (charged). It is run by the specialised psychiatric institute Odborný liečebný ústav psychiatrický Predná Hora and offers counselling, intervention and contacts for treatment; it is not medical care itself. For questions about RVO, the information line is 0800 127 000, Monday to Friday 9:00–14:00.

Elsewhere: Gambling Therapy offers free online support in many languages.

Warning signs

If several apply, a break and a call to a help line are better next steps than any bonus.

Frequently asked questions

Can I limit how much I lose at a Slovak online casino?
Yes. The law provides monthly limits on stakes and losses, set separately for online casino and online gaming-hall games. Stricter limits apply within 24 hours.
How quickly can I loosen my limit?
A looser limit takes effect only from the seventh day, and changes are possible once per calendar month.
Where can I get help in Slovakia?
Linka pomoci pre problémy s hraním on 0800 131 000, free, anonymous and available 24/7.
Is there help outside Slovakia?
Gambling Therapy offers free online support in many languages.
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